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Upcoming Workshops

All workshops are held in the Technology Training Center, located in the back right corner of the Learning Commons in the Memorial Library. To register for a workshop, send the name, date and time of the workshop to Sue Bush (Sue.Bush@cortland.edu) . One on one training is also available. Contact Loren.Leonard (Loren.Leonard@cortland.edu) to schedule a date and time.

  • Check back for upcoming workshops
Announcements iTunesU - Spring 2010 Course Creation and Support

It’s that time of year again for setting up your course space in iTunes U! Please email the name of your course, the course number and the CRN (from Banner) to Loren Leonard (Loren.Leonard@cortland.edu)as soon as possible so we can get your rooms set up.  If you have already sent in your course information, we thank you very much and your course will be created shortly.

For those that are assigning podcasts to students, Training and Production staff are available for classroom presentations on podcast production (mac or pc, audio, enhanced or video), either in your classroom or lab (if lab time/space is available).  If you are interested, please send a request to Loren Leonard(Loren.Leonard@cortland.edu).

For those that are new to iTunesU, attendance of two workshops - one in course management and one in podcast production - is required before your course can be created in iTunesU. Upcoming workshops are listed above. To register for a workshop, send an email with the name, date and time of the workshop to Sue Bush (Sue.Bush@cortland.edu) at least 48 hours in advance.

User Guide

FAQ | Download and Install iTunes | Apple's Guides for Using iTunes U | Launch Public Area of iTunes U | Launch Course Area of iTunes U (Banner Authenication Required)

FAQ
  1. Do I need a Mac?
  2. Do I need an iPod?
  3. What is a Podcast? What is RSS?
  4. What is the difference between iTunes and iTunes U?
  5. What is the difference between iTunes U and WebCT?
  6. What is the difference between the public and course areas of SUNY Cortland's iTunes U?
  7. Does it cost anything to download iTunes and/or access iTunes U?
  8. What kind of training and support is available to faculty interested in iTunes U?
  9. How can faculty request a course in iTunes U?
  10. How do I edit the information in my course?
  11. Will my course be available to everyone?
  12. How do I produce a podcast on a Mac?
  13. How do I produce a podcast on a PC?
  14. How do I add a title/author/description to my podcast files?
  15. How do I upload my files to my course?
  16. What types of files can I upload to iTunes U?
  17. What is the difference between an audio podcast file, and enhanced podcast file and a video podcast (vodcast) file?
  18. Do I have to request a course each semester, even if it's the same course?
  19. Can I save my podcast files from last semester for this semester's course?
  20. How can students upload their podcast assignment to their instructor's course?
  21. What kind of training is available to students?
  22. Where can students go for support in creating a podcast?
  23. When I opened my Garageband project, I got an error message and lost several recorded pieces - what happened?
  24. I can't see the images in my enhanced podcast - what do I do?
  25. Is there podcast production equipment available for loan?
  26. Are there user guides available?
  27. What about Copyright?
  28. Who do I contact if I have a question or technical problems?

  1. Do I need a Mac?
  2. No, you do not have to use a Mac to access SUNY Cortland iTunes U or to produce podcasts. The iTunes application is the same on the Mac and Windows. The iTunes application is a free download available at http://www.apple.com/itunes/download.

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  3. Do I need an iPod?
  4. No, you do not need an iPod to access SUNY Cortland iTunes U or to produce podcasts. Podcasts can be downloaded and played back in the iTunes application on your computer. iTunes is a free download available at http://www.apple.com/itunes/download . Podcasts can be produced using a variety of applications and equipment (both Mac and PC) - many of which are available in Memorial Library.

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  5. What is a Podcast? What is RSS?
  6. Podcasting is the passive distribution of multimedia content through a subscription to an RSS feed. Think of it as subscribing to the newspaper. Instead of going to the grocery store to pick up the newspaper everyday, the paper boy now delivers it to your doorstep. But with most podcasts, subscribing is free!

    RSS stands for Really Simple Syndication. It is through the RSS that makes the distribution of the multimedia content possible. Once you subscribe to a podcast through your iTunes application, it will check the RSS for updates and download those updates automatically into your iTunes Library.

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  7. What is the difference between iTunes and iTunes U?
  8. iTunes is the application (software) with which you access iTunes U. When you click on the link to Launch iTunes U, your iTunes application will open. iTunes U will then load under the iTunes Store heading in your iTunes application. The iTunes application is a free download, available at http://www.apple.com/itunes/download

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  9. What is the difference between iTunes U and WebCT(Blackboard)?
  10. Like WebCT, iTunes U can be used to distribute course material to your students. The difference is that iTunes U allows students to subscribe to an RSS feed for your course, and the material that you add to iTunes U is then passively distributed to your students. In other words, once they subscribe to the feed, the material will be downloaded automatically through iTunes and can be added to their portable media device, such as an iPod. The students would no longer need to browse to a specific website to find and then download the material. iTunes U can be used in conjunction with WebCT by linking to material in iTunes U from learning modules in WebCT.

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  11. What is the difference between the public and course areas of SUNY Cortland's iTunesU?
  12. Anyone, including the general public, can access the public area of SUNY Cortland iTunes U. This area contains podcasts from the University President, Sports, Information Resources, etc. The course area, is only available to SUNY Cortland Faculty, Staff and Students. These users would log in through myRedDragon and launch iTunes U from there. Unless requested otherwise, all courses created in SUNY Cortland iTunes U are set up in the authenticated course area and are inaccessible to the general public.

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  13. Does it cost anything to download iTunes and/or access iTunes U?
  14. The iTunes application and accessing SUNY Cortland iTunes U, are free. Go to http://www.apple.com/itunes/download for the iTunes application download.

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  15. What kind of training and support is available to faculty interested in iTunes U?
  16. Training on both iTunes U course management and podcast production are provided by the Training and Production Staff -(contact Loren.Leonard@cortland.edu for more info). Workshops are scheduled several times a month and are held in the Technology Training Center in the back right corner of the Learning Commons in the Memorial Library. Faculty and Staff must attend both a course management and podcast production workshop (or one on one training) before their course will be created in iTunes U. One on one training can be scheduled, by request, by contacting Loren Leonard . See the Technology Training Center Calendar for this month's schedule of workshops.

    Additional trouble shooting and technical support are provided by the Academic Computing MacIntosh Services Group - Steve Marstall and Paul Leonardi

    Faculty can also request request classroom instruction for their students on podcast production by contacting Loren Leonard(Loren.Leonard@cortland.edu).

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  17. How can faculty request a course in iTunes U?
  18. To request a course in SUNY Cortland iTunes U, send an email with the name of the course, the course number and the CRN from Banner to Loren Leonard (Loren.Leonard@cortland.edu) . Once you have made your request, you will need to attend iTunes U course management and podcast production training before the courses will be created.

    One on one training can be scheduled by request by contacting Loren Leonard(Loren.Leonard@cortland.edu). See the Technology Training Center Workshop Calendar for this month's schedule.

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  19. How do I edit the information in my course?
  20. Log in to your course in iTunes U by logging into myRedDragon and launching iTunes U. In the iTunes application, navigate to your course page. On your course page, click on the 'Edit Page' box up at the top right of the screen. Click on any of the pencil icons to change text. Click on the plus sign to add tabs or links. (See the image for editing specific elements on the page). When you are finished, click the 'End Editing' button at the top right of the screen

    Editing the iTunesU course page
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  21. Will my course be available to everyone?
  22. No, unless you specifically request that your course be made available to the general public, users will be required to authenticate through myRedDragon before they can access your course content.

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  23. How do I produce a podcast on a Mac?
  24. For an audio only or enhanced (audio & still images) podcast, Garageband is the supported software. For a vodcast (video podcast), the supported software is iMovie.

    Garageband and iMovie are part of the iLife suite, and are Mac only applications. Go to the Academic Computing Resources page to see where the software is available in the labs on campus. Garageband and iMovie are also available in each of the multimedia rooms in the Memorial Library.

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  25. How do I produce a podcast on a PC?
  26. Camtasia Studio is the supported software for audio and video podcast production on the PC. Currently, this software is only available in the two multimedia rooms in the Memorial Library. Faculty who wish to use Camtasia Studio for podcast production can request a copy of the software to be installed on their office computer by filling out and returning a software request form.

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  27. How do I add a title/author/description to my podcast files?
  28. Regardless of what software was used to create the podcast file, you can add or change the Title, Author, Album, Description, etc in iTunes. Open the file in iTunes application. In iTunes, right click on the file and choose 'Get Info'. The Get Info window will appear.

    Get Info Tab in the iTunes application

    Click on the Info tab and enter your information in the relevant fields. Before you close the window, click on the 'Summary' tab and take note of where the file is located. The path to the file is at the bottom of the window. When you open a file in iTunes, depending on how iTunes was set up to manage your files, it may make a copy of the file in a different location from where you initially saved it. The file in the path at the bottom of this window is the one with the updated (metadata) information and is the one you would upload to iTunes U. When you are finished, click the OK button at the bottom of the window.

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  29. How do I upload my files to my course?
  30. Log in to your course in iTunes U by logging into myRedDragon and launching iTunes U. In the iTunes application, navigate to your course page. On your course page, click on the 'Upload and Manage Files' link at the top right of the window.

    Location of Upload and Manage files link in iTunesU interface

    A new browser window will launch. If you see a security alert, click the Yes button. Click on the tab for the area where you want to upload your files.

    New browser window for uploading files to iTunesU

    At the bottom of the window, click on the Add New File link.

    Link for uploading files in iTunesU

    Next, click on the browse button and locate the file on your machine that you want to upload. The file will be added to the queue and start to upload. When you are finished, click the Done button.

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  31. What types of files can I upload to iTunes U?
  32. iTunes U only supports the following file types

    For audio - .m4a and .mp3
    For video - .m4v, .mp4, and .mov
    Text - .pdf

    iTunes U does NOT support office document files such as .ppt (PowerPoint), .xls (Excel), or .doc (Word)

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  33. What is the difference between an audio podcast file, and enhanced podcast file and a video podcast (vodcast) file?
    • An audio podcast file is strictly audio, sound without images or video, and has the .mp3 or .m4a file type extension.
    • An enhanced podcast contains audio and still images, and may contain hyperlinks. It is a nonlinear narrated slideshow where the user can navigate throughout the audio using the images as chapter marks. Enhanced podcasts have the .m4a file extension
    • A video podcast file (vodcast file) is full motion video, audio, and/or still images.

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  34. Do I have to request a course each semester, even if it's the same course?
  35. Yes. Because the course has a different CRN from Banner each semester, you will have to send in a request each semester for your course to be in iTunes U.

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  36. Can I save my podcast files from last semester for this semester's course?
  37. Yes. Just contact Loren Leonard (Loren.Leonard@cortland.edu) or Josh Peluso (joshua.peluso@cortland.edu) and let them know that you want your course content preserved or moved to your new course.

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  38. How can students upload their podcast assignment to their instructor's course?
  39. As part of the course creation process, the instructor can request that a separate area can be set up for students to upload material. This area appears as a separate tab, labeled 'Student Uploads', in the course area in iTunes U. This is the only area configured to allow uploads by students. Because this area functions as a drop box, students can not delete the file once it has been uploaded. Instructors should encourage proper file name management. (For example, each student should not name their podcast "assignment #1", but something descriptive and specific to their file).

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  40. What kind of training is available to students?
  41. Instructors can request class presentations by the Training and Production Staff (contact Loren Leonard for more information - Loren.Leonard@cortland.edu) on creating podcasts with Garageband, Camtasia Studio, and iMovie. Requests should be made before the start of the semester or as early in the semester as possible.

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  42. Where can students go for support in creating a podcast?
  43. Students can find support for podcast product in the Memorial Library. There are Technology Interns available during most evening hours, Sunday through Thursday night and Monday through Thursday afternoons. The Software Trainer also provides support during limited daytime hours, subject to availability.

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  44. When I opened my Garageband project, I got an error message and lost several recorded pieces - what happened?
  45. What most likely happened was the file was on the network drive or a flash key when you tried to open it and it became corrupted.
        Garageband and iMovie projects can not be opened from the network drive (also known as your 'U drive' or your 'Share drive') because they can become corrupted. While you are encouraged to save a copy of your Garageband or iMovie project on your network drive, you should drag a copy back onto the desktop BEFORE you open it.

    DO NOT LAUNCH GARAGEBAND OR IMOVIE PROJECTS FROM THE NETWORK DRIVE OR FLASH KEY OR THE FILE WILL BECOME CORRUPTED.

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  46. I can't see the images in my enhanced podcast - what do I do?

    1. Click on the arrow at the bottom left of the iTunes application interface. This will bring up a small preview window.
    2. Click in the preview window to bring up the larger playback window
    3. Click on the chapter drop down menu at the top center of the iTunes application interface to view the chapter marks and move to different points within the playback of the enhanced podcast.

    Enhanced Playback in iTunes


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  47. Is there podcast production equipment available for loan?
  48. Yes. You can borrow USB microphones, iPods with TuneTalk microphones, and digital video cameras from the circulation desk in the Memorial Library. You must supply your own miniDV tape for the digital video cameras, which can be found in most office supply stores.

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  49. Are there user guides available?
  50. Yes. Apple has several user guides available at http://www.apple.com/support/itunes_u/

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  51. What about Copyright?
  52. This is extremely important. You can NOT use any copyright protected images, audio, or video in iTunes U. Using material that is copyright protected can result in the shut down of our entire iTunes U area. If you need assistance finding or creating content for your podcast, please contact Loren Leonard (Loren.Leonard@cortland.edu)

    You can find images for presentations and podcasts at the Flickr Creative Commons website. Just be sure to follow the correct attribution license requirements.

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  53. Who do I contact if I have a question or technical problems?
  54. You can contact Loren Leonard (Loren.Leonard@cortland.edu) or Josh Peluso (joshua.peluso@cortland.edu) for assistance, as well as the Help Center at extension 2500 .

Download and Install the iTunes Application

iTunes is a FREE application available to both Windows and Mac users at the following address - http://www.apple.com/itunes/download/

Apple's Guides for iTunes U

http://www.apple.com/support/itunes_u/

Contact


Loren Leonard
Web Development Specialist
Memorial Library
(607)753-4045
Loren.Leonard@cortland.edu
http://library.cortland.edu/ttc/training_center.asp